Support - Overview

Starboard Storage CUSTOMER Support

Starboard Storage recognizes that you are managing an IT organization which has multiple layers of complexity, requiring different levels of support at different times. And that’s exactly why we have designed our support to be what you need, when you need it, no matter the complexity of the situation, the day of the week, or the time of the day. Looking for information on how to best configure your system? Our “Solutions” knowledge base is available to you 7 days a week, 24 hours a day. Want to know what’s going on with software releases, new features, or tips and tricks for system use? Follow us on Twitter!  Need to talk to somebody now? Call our support hotline and you’ll soon be working direct with one of our support professionals! 


From traditional support methods including phone, email, technical manuals and white papers, to the more contemporary support channels including those available via social media – on-line video training and education, proactive information delivery, and customer communities, we are making support what it should be: all about you!

Discover how Starboard Storage is setting the pace, taking the lead in providing the industry's most personal customer experience!

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Online Support Tools

Leverage the Starboard Storage online portal for quick access to support tools, downloads, technical information and experts for your SSD hybrid storage.

 

Personalized Support

Customize your experience with our portfolio of hardware and software support offerings.

 

Support Options

Learn how Starboard Storage stands behind your investment with comprehensive warranty and maintenance service offerings. We pride ourselves on unmatched customer service at Starboard Storage Systems.

To contact support directly call: (720) 446-5100 option 2

Toll free: 1-855-876-9961
or email support@starboardstorage.com
If you are already a customer you may log into the Customer Support Portal.


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White Papers

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