The Privacy Statement Regarding Customer and Online User Information applies to Starboard Storage Systems Inc. and its worldwide corporate affiliates ("we" or "our"), but not to those Starboard Storage Systems corporate affiliates that have published their own privacy and security statements. This privacy statement also does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website. We recommend you review the privacy statements of the other parties with whom you interact.
This privacy statement governs personal information we collect from our customers and online from our website users ("you"), through Starboard Storage Systems products, services, software, websites, contacts, or our relationship with you. Please refer to your warranty statements and Starboard Storage’s Return Policy for policies that apply to information contained on hard drives returned to Starboard Storage Systems.
For the purposes of this privacy statement, "corporate affiliates" means any entity or joint venture that is wholly or partially owned or controlled by Starboard Storage Systems Inc. "Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. "Personal information" means information which identifies you, such as your name, telephone number, and email address.
Information We Collect
We may ask you to provide personal information when you
• Use our website;
• Request services, support, or information;
• Participate in surveys, sweepstakes, or other promotional activities;
• Subscribe to newsletters, promotional emails, or other materials;
• Apply for a job, submit your resume/CV, or create a candidate profile; or
• Contact us.
Information we may request includes your email address, name, business name, and telephone number. We will not ask for your Social Security Number. Job applicants may be requested to provide information such as educational background, employment experience, and job interest. We may also collect demographic information, such as your business or company information, age, gender, interests, preferences and favorites. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.
We may collect information about your visits to our websites, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with the Starboard Storage Systems websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.
In order to offer you a more consistent and personalized experience in your interactions with Starboard Storage Systems, information collected through one source may be combined with information obtained through other Starboard Storage Systems resources. We may also supplement the information we collect with information obtained from other parties.
Some Starboard Storage Systems services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Starboard Storage Systems and the other company may receive information collected in conjunction with the co-branded services, and may use the information according to each company's privacy statement and other agreements with you.
How We Use Personal Information
Starboard Storage Systems uses your personal information to:
• Deliver the services and support, or carry out, the transactions you have requested;
• Send communications to you, such as product safety information, your transactions status (for example, order confirmations), information about products and services available from Starboard Storage Systems and its corporate affiliates, promotional offers, and surveys;
• Customize, analyze, and improve our products, services (including the content and advertisements on our website), technologies, communications and relationship with you;
• Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
• Prevent fraud and other prohibited or illegal activities;
• Protect the security or integrity of the website, our business, or our products or services; or
• Otherwise, as disclosed to you at the point of collection.
Personal information collected may be stored and processed in the United States or any other country in which Starboard Storage Systems or its corporate affiliates, subsidiaries or agents maintain facilities, and by using Starboard Storage Systems products and services (including our website), you consent to any such transfer of information outside of your country.
Disclosing Personal Information
We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement, fraud prevention, or other legal action; as required by law or regulation; or if Starboard Storage Systems reasonably believes it is necessary to protect Starboard Storage Systems, its customers, or the public.
In addition, we may share your personal information with business partners that help Starboard Storage Systems carry out transactions you request or that help Starboard Storage Systems to customize, analyze, and/or improve our communication or relationship with you, and then only with business partners who share Starboard Storage’s commitment to protecting your personal information. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.
How You Can Access Your Information
Starboard Storage Systems wants to help you keep your personal information accurate. To view or edit your personal information that has been stored online in your Starboard Storage Systems 'My Account,' please visit the Secure Partner or Secure Customer Support sections of the starboardstorage.com website. For the security of your account, you will be required to sign in with your login ID and password.
Selecting Your Communication Preferences
You may choose to receive or not receive marketing communications from Starboard Storage Systems by indicating your preferences when signing up for communications. Opportunities to select your preferences may include the following:
• The Contact Us and other sign up forms on starboardstorage.com allow you to choose whether you wish to receive marketing communications from Starboard Storage Systems.com.
• Any marketing by Starboard Storage Systems, or any third parties on behalf of Starboard Storage Systems, will be conducted in accordance with applicable laws.
Please allow up to 10 business days for your email preferences to take effect.
Because some promotions, such as direct mails, are developed in advance, you may sometimes receive solicitations after we receive your preference request.
How We Secure Your Personal Information
Starboard Storage Systems is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we strive to protect your personal information, Starboard Storage Systems cannot ensure or warrant that the personal information or private communications you transmit to us will always remain private, and you do so at your own risk.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
We will not require you to transmit your SSN on the Internet unless the connection is secure or the SSN is encrypted, or require you to transmit your SSN to access a website without requiring additional authentication.
Collection and Use of Children's Personal Information
Starboard Storage Systems takes children's privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our websites.
If you are under 18 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian.
How We and Our Partners Use Cookies and Web Beacons
Third-Party Websites and Services
Please be aware that other websites that may be accessed through our website may collect personally identifiable information about you. The information practices of those third-party websites linked to Starboard Storage Systems.com are not covered by this privacy statement.
Please be aware that, in providing services on Starboard Storage’s behalf, our business partners may collect personal information about you.
Changes to Our Privacy Statement Regarding Customer and Online User Information
We will occasionally update this privacy statement. If we make changes to the Privacy Statement Regarding Customer and Online User Information or make any material changes to how Starboard Storage Systems will use your personal information, we will revise the Privacy Statement to reflect such changes and revise the statement's effective date, included at the end of this section. We encourage you to periodically review this statement to be informed of how Starboard Storage Systems is protecting your personal information.
Contacting Us
If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:
Starboard Storage Systems
Attention: Privacy
12303 Airport Way, Suite 230
Broomfield, CO 80021
USA
You may also email us at marketing@starboardstorage.com
Privacy Statement Regarding Customer and Online User Information Effective Date: December 23, 2011.